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Originally Posted by BVP  What's ServerPoint.com Level one support about? Do they offer some sort of server management?
I always thought that going for colocation you load all the server administration staff with yourself. |
Support Level 1 from ServerPoint.com means Server reboots online and via phone 24/7, 24/7 bandwidth graphing and port monitoring and Network related issues (In the case of Linux, we will install any software that's already made available as a package by the vendor of the Linux distribution. In the case of Windows, software installations are limited to the software already included in Windows but which may not be installed by default. Installation of any other kind of software, including compilation, will be performed through ARES).