Thread: How soon will you expect a reply from your provider
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Old 03-31-2008, 02:39 PM   #8 (permalink)
wht-dis
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Join Date: Sep 2006
Location: UK
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Quote:
Originally Posted by LuckyStrike View Post
Well, if the emergency degree of the ticket is high, I expect to get a response from my host a2hosting.com within 20 min- 2 hours, for low and medium degrees of emergency it's up to 24 hours.
I know thre are hosts who offer Response Time guarantee, say it's in the Marblehost.com plans.
And what's Marblehost.com guarantee like? That's great when a host promises not to keep you wait for a long time, what what kind of response do they guarantee?
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